Our mission is to provide training services and products to our various client groups. In order to provide this exchange platform, we need to collect and process some of your information. We are committed to protecting and respecting your privacy, and we wrote this policy to help you understand what information we collect, how we use it and what choices you have about it. We welcome questions and comments on this policy – they should be directed to to email@example.com
What Information Do We Collect?
We collect information in a number of different ways, including;
• Your name, postcode, telephone number, email address and NI No.
• Customer service requests
• Transactions carried out through the site
• Technical information including: traffic data, location data, weblogs and other communication data, and the resources that you access.
• Responses to surveys or feedback questionnaires
• Application forms for our events and programmes
What We Do With The Information We Collect
ACT Training Services and its sister company – Camptys Foundation are charitable organisations, operating on an entirely not-for-profit basis. We will never use your data and information commercially, nor will we sell it or share it with third parties.
We use information held about you for three primary purposes: (1) To provide evidence to funders of the respective programmes (2) To provide you with information, communications and products you may require via purchasing or as gifts. (3) To comply with legal obligations. (4) to measure and improve our service to you.
How We Keep Your Information Safe
All information you provide to us is stored on our secure servers, and we use strict procedures and security features to keep your data safe and prevent unauthorised access. Where we have given you (or where you have chosen) a password, which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
How Long We Keep Your Information
We keep your information only as long as we need it to provide Echo services to you and fulfil the purposes described in this policy. This is also the case for anyone that we share your information with and who carries out services on our behalf. When we no longer need to use your information and there is no need for us to keep it to comply with our legal or regulatory obligations, we’ll either remove it from our systems or depersonalize it so that we can’t identify you.
Our Policy on Children’s Information
ACT is for use primarily by people aged 18 and over. We do not process personal information belonging to or pertaining to children. In our Pocket Learner portfolio we may hold photos or children using the system. In those cases permission is granted by those in charge and every effort is made to protect their identity.
You have options in relation to the information that we have about you described below. To exercise these options, please contact us via our online form or send an email to firstname.lastname@example.org. As a client of ACT you can:
•Access the information we hold about you.
•Have your information corrected or deleted.
•Object to us processing your information. You can ask us to stop using your information, including when we use it to send you email communications.
How And When We Make Changes To This Policy
For the purpose of the General Data Protection Regulation (2018), the data controller is ACT Training Services, 3 Bradbury Street, London N16 8JN (Company No. 05968472). ACT Training Services is registered with the Information Commissioner’s Office (Reg no. Z1153967).
Last updated: February 2020
Contact Us Form
The Pocket Learner is produced by ACT Training Services.
We look forward to hearing from you; we welcome your feedback and comments.
Please use the form on this page to contact us or call us at:
+44 (0) 20 7254 6269
+44 (0) 78 4653 1002 (M)
You can also email us directly at: